1. Basic Troubleshooting
Before diving into more detailed troubleshooting, let’s begin with the basics.
2. Re-log into the Xfinity TV App
The 00148 error may occur when the Xfinity Stream app’s servers are unable to authenticate the app with your account, often due to an authorization glitch. To resolve this issue, try signing out and back into the app.
3. Clear the Cache and Data of the Xfinity TV App
Invalid or outdated cache and data can cause the Xfinity app to display the 00148 error. Clearing the cache and data of the app often rectifies the issue.
4. Reinstall the TV App
The TVapp 00148 error can also arise from a corrupt installation of the Xfinity Stream app. Reinstalling the app is a potential fix.
5. Try Another Modem, Router, or Network
Sometimes, your modem or router may prevent the TV app from connecting to its servers, causing the 00148 error. Using a different modem or router might offer a solution.
6. Record the Live TV and Watch it with a Delay
If live TV is triggering the error, consider recording the content and then watching it after a short delay.
7. Cast Through Another Device or Use a Streaming Stick
Bypassing the Tvapp 00148 error on the TV version of the Xfinity Stream app can be achieved by casting from another device or using a streaming stick, such as Roku. Use your smartphone or PC to cast content. Below, we outline the steps for casting using a phone.
7.1. Cast Through the Phone
While this workaround is effective, it does have its disadvantages, such as draining your phone’s battery and requiring the phone to remain unlocked.
7.2. Use a Streaming Stick
8. Get Your Xfinity Account Reset
The TVApp 00148 error may stem from an account-related issue on Xfinity’s server side. To resolve this, contact Xfinity and request an account reset.
