Additionally, problems with the browser or unstable internet can also cause issues while placing orders. In this article, we will discuss different ways to solve this problem.
1. Check Internet Connection
Your internet connection might be unstable, causing issues during the payment process as it requires a stable connection. Check your internet speed at Fast or Speedtest to ensure your connection is stable. If unstable, restart your router or contact your ISP.
2. Check and Update Payment Information
Make sure your payment method is working. If it’s incorrect or lacks sufficient funds, it can prevent you from completing the purchase and trigger the error. Try using a different payment method with sufficient funds.
3. Avoid Multiple Devices or Tabs
Using Ticketmaster on multiple tabs or devices can cause issues as there are many requests from one account that can interrupt the process. Close all tabs and use Ticketmaster on only one tab for a smooth experience.
4. Clear Browser Cache and Cookies
This issue might be caused by browser cache and cookies. If corrupted or outdated, they can cause bugs and glitches. Clear the cache and cookies to prevent issues. Note: This will also log you out of your account, so you’ll need to log back in. For a detailed guide on clearing cache and cookies in different browsers, click here.
5. Refresh the Page or Retry
Temporary cache in the browser can cause glitches. Refresh the page to clear the temporary cache and solve the problem.
6. Contact Ticketmaster Support
If none of the solutions work, contact Ticketmaster support and explain your problem. They will provide a solution. You can contact them on their official website here.
