The crashes can occur for multiple reasons, including a faulty power supply, overheating, RAM or Hard Disk issues, and motherboard or processor issues. Therefore, it’s critical to thoroughly check your PC before disposing of it or selling it. In this guide, we will go through a series of methods to troubleshoot and solve the issue. Start with method 1 and proceed to the next method if it doesn’t solve your problem.
Troubleshooting
Method 1: Cleaning Dust
Now, turn on your PC and check if it crashes. If it doesn’t, that means the problem was due to overheating and dust.
Method 2: Checking and Replacing Power Supply
If you are not sure how to take out your power supply or about anything else, contact a professional or take your PC to a computer shop and get your power supply replaced.
Method 3: RAM Checks
You can check for memory problems with Windows‘ own memory diagnostic tool or with Memtestx86, which is a third-party tool. Ideally, you should first check with the Windows Memory Diagnostic Tool, and then proceed to use Memtest86.
For Windows Memory Diagnostic Tool
Your computer will reboot and check for errors in the memory. Once the diagnostic tool finishes testing, your computer will restart, and the results will be displayed. If this doesn’t happen, or if you want to view the results again, please follow the steps provided below.
Results
As you can see the diagnostic tool did not detect any errors. If it doesn’t solve your problem, please continue with the methods below.
For Memtestx86
If the Windows memory diagnostic tool doesn’t reveal any errors and your computer continues to crash, then use Memtestx86 for a more detailed analysis of RAM errors. Memtestx86 is a third-party tool that is free to use and checks your RAM for faults. Make sure you have a CD or a USB drive, as you will need them for testing. Also, Memtestx86 takes a lot of time, so ensure you run the scan in your spare time. If you notice errors or faulty RAM in the results, then you should visit a computer shop and have your RAM replaced.
Method 4: Hard Disk Checks
You can check the hard disk for errors using either Windows’ own command prompt or a third-party tool. From Windows own commands
You should be able to see the results there. If the result says ‘Ok’ and you are still experiencing crashes, then it’s time to conduct a thorough analysis of the hard disks using a third-party tool. If the result is anything other than ‘Ok,’ that suggests your hard disk is faulty. Take your PC to a repair shop and have your hard disk checked.
For DiskCheckup
DiskCheckup, a third-party tool for hard disk testing and monitoring, measures your hard disk activity to provide an estimated time for potential disk failure. It can also be used for quick or thorough hard disk testing.
If your Hard Drive has any labels indicating errors or poor performance, it may be faulty and should be examined or replaced. Ideally, all statuses and results should read ‘OK’. If none of the above-mentioned methods fix your problem, then it’s likely that the cause of the crashes is a faulty motherboard or processor. If that’s the case, you should go to the nearest PC shop and get your motherboard and processor checked.
