This typically happens when there is an issue with the relevant driver or the battery sensor itself is malfunctioning. It can also be caused due to incorrectly configured power settings and software conflict with a third-party program or service. Fortunately, fixing the problem is quite simple and we will be using the built-in troubleshooting tools in Windows to resolve it. Below, we have listed different solutions you can try for this. However, before starting, we recommend restarting the system. If a software or firmware glitch is causing the battery percentage display to malfunction, restarting the laptop can fix the problem. It can also help if the battery sensor is not functioning correctly.
1. Run a Battery Report
We recommend starting out by running a battery report to check for any errors or issues. The battery report contains detailed information about your battery’s capacity, wear level, and charging history, which can assist you in troubleshooting any issues. We will be using the Command Prompt to obtain this report. To run a battery report in Windows, follow these steps: In the report, you can see the design capacity, full charge capacity, and wear level of your battery. Your battery’s wear level is expressed as a percentage and can be used to determine how much its capacity has declined over time. Visit the Battery life estimates section for information about how long your battery will last based on various usage scenarios, such as watching videos, browsing the web, or using an application. In case there are any issues in the report, you may take the appropriate steps to resolve them. For example, if the report shows that your battery has reached its end of life, you may need to replace it.
2. Run the Power Troubleshooter
The next thing that we recommend doing is running the Power troubleshooter via Windows Settings. The troubleshooter works by detecting the common power problems that may be causing your battery status to become stuck by performing a scan. It will then suggest fixes to resolve the issue which can be applied from within the troubleshooter as well. Here is how you can proceed:
3. Adjust the Power Settings
Your computer’s power settings influence how it manages its power usage and how accurate its battery status is. For example, if you have the power settings set to always run your computer on high performance, this may cause the battery status readings to become inaccurate. In some cases, this can lead to the battery status becoming stuck, leading to the problem under consideration. To resolve this issue, you can try changing your power settings to a more balanced or power-saving mode. To do this, follow these steps:
4. Update Battery Drivers
You might also be experiencing the issue because of outdated or corrupt battery drivers. Outdated or corrupt battery drivers can cause the battery level to become stuck at 100% in Windows because they may not be able to communicate accurately with the battery management system in your computer, causing the battery status not to update accurately as the battery drains. If this scenario is applicable, then you can resolve the problem by updating or reinstalling the battery drivers. Here is how you can update the drivers: If the system cannot find an updated version of the driver automatically, you can update it manually.
5. Update BIOS
It is also possible for your battery percentage to get stuck in Windows if your BIOS is outdated since the BIOS controls your computer’s basic functions, including communication between the battery management system and the operating system. A malfunctioning BIOS can prevent the battery management system from communicating with the BIOS accurately, resulting in a stuck battery percentage. To resolve this issue, you can try updating your BIOS to the latest version. The exact steps can vary depending on the model and make of your computer, so check the manufacturer’s website for instructions. To update the BIOS, you need to download the most recent version from the manufacturer’s website, create a bootable USB drive, and boot your computer from the USB drive to finish the update. We have covered the steps of updating BIOS in HP and DELL devices in our previous posts. However, it is important to note that BIOS updates can be complex, and if done incorrectly, can cause serious computer problems. The best thing you can do if you aren’t confident in updating the BIOS on your own is to contact the manufacturer of your computer for guidance.
