Since Xbox App belongs to the Microsoft Store, another thing you need to ensure that the Microsoft Store app is working properly. It is because if there is corruption in the Microsoft Store cache files, you will also encounter this error message. Now let’s move on to the solutions.
1. Reinstall the Gaming Services
The Gaming Services is a set of APIs (Application Programming Interfaces) that runs in the background to complete the tasks required to run the Xbox games properly. Therefore, in this step, we recommend you start by reinstalling gaming services by following the steps:
2. Verify the game files
You will also see this error If you have corruption in the Xbox game files. If the error persists, you should definitely verify the game files because it is also one of the leading causes that often trigger this error message. To do so, follow the steps:
3. Reset or Repair the gaming services
The gaming services is an official app that can be installed through the Microsoft Store. This means we can repair or reset the gaming services app. This will restart the gaming services, making them ready for use. To do so, follow the steps:
4. Clear Microsoft Store Cache
As we mentioned earlier that if there is a problem with the Microsoft Store cache, the applications won’t run properly. The cache files store the data that is frequently required. In this way, Microsoft Store does not need to fetch the data from the server as it can dispatch it from the cache files. Therefore, if there is corruption in the cache files, the applications could behave unexpectedly. So in this method, we will try clearing the Microsoft Store cache by following the steps:
5. Reinstall the Xbox App
Corruption in the Xbox app files can also lead users to this error message. In this case, reinstalling the Xbox app is the only solution to determine whether there are corrupted files causing this error or not. To reinstall the Xbox app, follow the steps:
6. Update Windows
Xbox App and Microsoft Store play significant roles in providing an error-free gaming experience. If the Microsoft Store has a problem causing this issue, you can try updating Windows, which will fix the Microsoft Store and resolve the error. To do so, follow the steps:
7. Run Windows Store apps troubleshooter
Microsoft includes troubleshooters for built-in components so that users can fix problems automatically. Sometimes troubleshooters fix problems, and sometimes not. This totally depends on the cause of the issue. If you are still facing the problem, it is recommended to run the Windows Store apps troubleshooter.
8. Reinstall the Game
If you have followed all of the methods and the issue still persists, there might be corruption in the game files, causing the error. There is a high chance that the game files are corrupted, as none of the methods worked for you. In this case, you can try reinstalling the game, which is recommended by the Xbox. In the end, if the error still persists, you should try contacting the Xbox support or follow the methods composed in this article. Roblox support can better understand your case and analyze your system to find out why you are facing this error.
