Restart Your PC: Often, your computer may encounter temporary glitches or problems due to various running processes. A restart refreshes the system by stopping all processes and starting them anew, which can effectively clear out these glitches.Check Server Status: Sometimes, the error code “0x87E10bC6” can be related to server issues or maintenance updates. If Xbox servers are down or undergoing maintenance, you’ll encounter problems connecting to Xbox Live services. Checking the server status on Xbox’s official site or social media updates can save time and frustration.Try Logging Out and Logging Back In: Sometimes, the app gets stuck in a corrupted session. Logging out and then back in refreshes your account session, which can resolve the issue if it’s related to user credentials or session data.Xbox Game Pass: Your Xbox Game Pass credentials include access rights to certain games. An expired Game Pass may cause access issues or error codes. Make sure your subscription is active and renewed.
1. Reinstall the Xbox App:
If the basic troubleshooting steps do not resolve the issue, reinstalling the Xbox app is a more in-depth fix that can help eliminate corrupted files or settings. This process ensures that all components of the app are cleanly installed and are operating correctly. First, we’ll uninstall the Xbox app from the Control Panel to ensure it’s completely removed from your system. Once uninstalled, we’ll proceed to reinstall the app through the Microsoft Store.
2. Change DNS Settings
Changing your DNS (Domain Name System) settings can resolve connectivity issues, including the 0x87E10BC6 error. DNS is a system your computer uses to translate domain names, such as xbox.com, into IP addresses, allowing your system to access websites and online services. If your current DNS settings are slow or unreliable, it can lead to connectivity errors like this one. Switching to a faster and more reliable DNS, such as Google DNS, can enhance your connection speed and stability, potentially resolving the error. Once configured, click OK and restart your PC to apply the new DNS settings. That’s it! One of these methods should help you resolve the issue, as each step addresses specific potential causes of the error. If you’ve tried all these steps and the issue still persists, it might be time to reach out for some extra help. You can contact Xbox Support for more personalized assistance.
