However, at times, legitimate emails are mistakenly identified as spam and moved into the junk folder in Outlook. Consequently, users may overlook these emails if they don’t regularly check their spam folder. This might cause problems, particularly if the email is important or requires urgent attention. This misplacement can result from either the server flagging emails as spam or your filtering settings being too stringent. One solution is to disable the junk email filter entirely, allowing all emails into your inbox. However, proceed with caution as this will also permit more spam and potentially malicious emails to enter. It’s usually better to fine-tune filter settings to strike a balance between convenience and security. Additionally, Outlook allows you to add trusted senders whose emails you do not want to be sent to the spam folder. The following methods will ensure that emails from trusted senders reach your inbox instead of the spam or junk folder.
1. Mark Spam Mail in the Junk Folder as ‘Not Junk/Spam’
To stop Outlook from sending legitimate emails to the junk folder, you can mark them as ‘Not Junk.’ This action adds the sender’s address to the trusted sender list. Note: Be mindful when marking emails as ‘Not Junk.’ It’s important to confirm the sender’s trustworthiness to prevent whitelisting potentially dangerous senders.
After these steps, the email will be moved to the inbox, and future messages from this sender will not be filtered into spam.
2. Add a Sender’s Email to the Trusted/Safe Senders List
To ensure that an email from a specific sender always reaches your inbox:
To manually add a trusted sender, navigate to Junk Email Options from the Home tab’s Junk menu:
3. Turn Off the Automatic Filter
Disabling the automatic filter ensures that all emails are received in the inbox, allowing you to subsequently decide whether to keep them or move them to the junk folder. However, be cautious with this setting:
Following this modification, most emails will arrive in your inbox; however, it’s important to remember that emails from any sender on your blocked list will continue to be sent to the Junk E-mail folder. To manage blocked senders, go back to Junk E-mail Options and:
This way, most emails will arrive in your inbox, but remember the increased risk from unfiltered emails. Ensure security measures are in place.
