In this article, we’ll show you how to eliminate the error message to use Adobe Acrobat without interruption.
1. Completely Restart Adobe Acrobat
When troubleshooting the error, restart Adobe Acrobat, ensuring that you close any background instances before reopening the application. Use the Task Manager to end the Adobe Acrobat task. This resolves any issues with malfunctioning instances of Adobe Acrobat on your PC. Proceed with the following steps: It’s best to give your computer a restart too and then continue with the rest of the solutions mentioned below.
2. Disable Third-Party Security Program (Temporarily)
Warning: Disabling your security program can be risky as it exposes the system to potential threats. We recommend turning it off only for testing purposes and enabling it immediately once you determine whether the security program is causing the issue. Third-party security software on your computer may also trigger the error by modifying background processes for security purposes, potentially causing malfunctions. To resolve this, disable your system’s security software, then open Adobe Acrobat to check for the error. If the error is resolved, add Adobe Acrobat to your antivirus whitelist to prevent future interference. Make sure to enable your antivirus after whitelisting Adobe Acrobat.
3. Install Adobe Acrobat Updates
An outdated version of Adobe Acrobat on your PC may cause this issue. To resolve it, install any pending updates for Adobe Acrobat on your system. This can be done easily through the Help menu in Adobe Acrobat. Follow the instructions below to update Adobe Acrobat automatically: If you’re experiencing the error message while opening Adobe Acrobat, you will need to download the latest installer for Acrobat and install it manually to get the latest version. To do this, use the instructions below:
4. Repair Adobe Acrobat
A corrupt Adobe Acrobat installation can also cause the aforementioned error message. To resolve this, repair the Adobe Acrobat installation files. Adobe Acrobat includes a repair tool to fix the program’s files on your PC. To use it, follow these steps: If you’re unable to open Adobe Acrobat on your PC, you can repair the application through the Windows Settings menu by following these instructions:
5. Use Registry Fix
To resolve the “A running instance of Acrobat has caused an error” message, Adobe officially recommends modifying the Windows Registry keys for Adobe Acrobat. Before proceeding, we recommend backing up your Windows Registry to avoid potential issues. Carefully follow the instructions below to apply the Registry fix:
6. Reinstall Adobe Acrobat
If the issue persists, reinstalling Adobe Acrobat on your PC should resolve it by providing a fresh start. To reinstall Adobe Acrobat, first uninstall it through the Control Panel, then follow the instructions below. By following these troubleshooting steps, you should be able to resolve common issues with Adobe Acrobat Reader effectively, ensuring smooth and reliable access to your PDFs. If you continue to encounter the error message in Adobe Acrobat, please seek assistance from the official Adobe Acrobat support team. Their website offers access to a support agent who can provide detailed troubleshooting, including a review of your system report.
