Outdated or incomplete graphics drivers are the most frequent cause of this issue, as they may result in rendering failures that lead to a white screen. Other contributing factors include software conflicts, corrupted Roblox files, browser problems, or Windows issues. Roblox server errors or network connectivity problems may also be to blame. Multiple restarts of the game may resolve the issue. If not, consider the following solutions:
Preliminary Fixes
Disable Third-party Antivirus: Sometimes, third-party antivirus software can interfere with the proper functioning of applications and games. Disabling it temporarily might correct a white-screen crash error.Reinstall DirectX: Corrupted DirectX files can impede game performance and lead to errors. Learn how to reinstall DirectX here.Update Windows: An outdated version of Windows could be causing the problem. Check for the latest system updates and upgrade when necessary. Discover how to update Windows here.
1. Basic Check
Rebooting your device or browser can often fix temporary issues like this error. Doing so can help clear up minor glitches and get your game back up and running. Shut down Roblox, turn off your system for a few minutes, and then power it back on. If you’re utilizing a web browser to play Roblox, close and reopen it.
2. Clear Cache
Cached data can sometimes become corrupted or outdated. Clearing the cache removes temporary files that may be the culprit behind the white screen issue.
3. Try a Different Browser
If the browser in use has compatibility issues or problems with its cache, switching browsers may solve the problem. Install a different web browser like Google Chrome, Firefox, Microsoft Edge, or Safari. Also, review any extensions that might be affecting your primary browser. Access the Roblox website using the new browser to see if the game loads correctly.
4. Compatibility Mode
Windows Compatibility Mode allows running programs that are designed for previous Windows versions on your current operating system like an older version of the software.
5. Update Graphics Drivers
A white screen can occur due to outdated or problematic graphics drivers. Ensure your GPU drivers are current by visiting the manufacturer’s website for the latest updates. Avoid using the device manager and instead use your GPU manufacturer’s applications (like Nvidia GeForce Experience or AMD Radeon Software) to ensure you’re getting the correct drivers for your graphics card. For further help, contact the Roblox Support team.
