Sometimes, it could be a physical blockage like a privacy shutter or accidentally disabling the camera with a function key. Now that you know the causes, let’s discuss the solutions to fix this problem.
1. Rule Out Hardware Problems
Before exploring software solutions, check for hardware problems with your laptop camera. If a privacy shutter or something is blocking the lens, the camera won’t work. Also, make sure the camera isn’t turned off by a switch or a function key on the keyboard. Confirming there’s no damage to the camera itself can help you focus on software issues if needed.
2. Run the Camera Troubleshooter by Microsoft
To quickly check for problems with your laptop’s camera, use the Camera Troubleshooter. It scans for issues like incorrect settings or driver problems and can often fix them in minutes, restoring camera function without technical skills.
3. Update or Reinstall the Drivers
If your laptop camera won’t work due to outdated or corrupted drivers, updating or reinstalling them can fix the issue by replacing bad or missing files and ensuring compatibility with your system. If updating doesn’t solve the problem, try to reinstall the driver:
4. Allow Apps to Access Your Camera
Sometimes, apps can’t use the camera due to privacy settings. Allowing apps to access the camera lets software like video calls or browsers use it. Without permission, even a working camera can’t be used by apps.
5. Disable Antivirus
Antivirus programs can block your camera by mistake. Temporarily disabling the antivirus can show if it’s causing the issue and blocking apps from using the camera. You can check our article on how to disable antivirus here.
