Having discussed the causes, let’s move on to the solutions. It’s highly recommended that you restart your computer first, as this simple action can sometimes resolve issues without additional system changes. Additionally, ensure that your system meets the minimum game requirements, as failing to do so can lead to black screen issues.
1. Add -ngxdisableota to the Palworld Launch Options
The command -ngxdisableota in the launch options prevents Palworld from attempting to load the Unreal Engine 5 DLSS plugin, which is unsupported by graphics cards predating the RTX series. This unsupported feature could be the cause of your black screen issue.
1.1 Steam Users
1.2 Non-Steam Users
2. Configure Compatibility Settings
Incompatible default settings may cause games to crash or display a black screen. We suggest configuring compatibility settings, such as disabling full-screen optimization and running the program as an administrator, which may prevent these issues. Compatibility settings offer various options, including the ability to run older programs on the latest Windows version by emulating an older system’s configuration.
3. Roll Back to the Old GPU Driver
Rolling back to a previous GPU driver can help determine if the current driver is causing problems. Some users found that by either rolling back or updating their GPU driver, they were able to resolve the issue.
4. Delete XblGrts|DeviceKey from the Windows Credentials Manager
Deleting the XblGrts|DeviceKey from the Windows Credentials Manager has reportedly fixed the black screen issue for some users. This suggests that an Xbox account problem can also lead to the black screen in Palworld.
5. Update the GPU Driver
It is always advised to keep the GPU driver updated, especially if experiencing black screen issues. Outdated or corrupt drivers can be the root cause. Make sure to check for any pending updates for your GPU driver and install them accordingly.
6. Delete the Win64 Folder from the Palworld Directory
It’s safe to delete the Win64 folder when facing issues with an application or game; the folder will be recreated upon launching Palworld. This action may resolve black screen issues caused by corruption in the Win64 folder.
7. Verify the Game Files
Corrupted game files could be behind persistent black screen issues. If the problem is still ongoing, some of the game files might be corrupted.
7.1 Steam
7.2 Xbox
If none of these solutions work for you, consider reinstalling the entire game to rule out any issues caused by corrupted files.
