You might also encounter a black screen, be routed back to the home screen, or receive a notification indicating that Live TV is blocked. It’s worth noting that there have been instances reported where Live TV suddenly stops working at specific times, such as precisely at 11:00.
Basic Troubleshooting
1. Re-log into the Hulu App
Issues with account authorization between the Hulu app and its servers can prevent Live TV from functioning correctly. Re-logging into the Hulu app can rectify this problem.
2. Try Another Network
If your Internet Service Provider (ISP) is incompatible with Hulu’s Live TV, this could cause problems. To test if this is the case, connect your device or TV to a different network.
3. Disable IPv6 on the Router and Device
If your router or device relies on IPv6 for Hulu server communication, but your ISP does not support IPv6 properly, this could disrupt Live TV service. Disabling IPv6 on both your router and device may solve the problem.
4. Reinstall the Hulu App
Damaged modules within the Hulu app, particularly following an update, can interfere with the Live TV function. Reinstalling the app can often resolve these issues. For Android devices, follow these steps:
5. Set or Change Your Location in the Hulu Settings
Hulu requires location authorization for Live TV, and failure to properly authenticate your location can prevent access. Adjust your location settings within Hulu to resolve this issue.
6. Remove Your Device from the Hulu Account Profile
A lack of proper communication between your device and Hulu’s servers can lead to Live TV issues. Removing and then reauthorizing your device might solve the problem.
7. Reset the TV or Streaming Device to Factory Defaults
Any damage to essential firmware modules within the TV or streaming device might hinder the execution of Hulu’s Live TV feature. Resetting the device to factory defaults could provide a solution. Before resetting, remember to backup any important data. To reset a Roku device: Should the issue continue to persist, it’s recommended to contact Hulu Support for additional assistance. They may suggest updating or resetting your IP address to rectify the problem.
