Before fixing the issue, restart your device to fresh load all the essential services and apps, as the issue might be due to a minor firmware issue. Once you restart and if the issue persists, try the following methods.
1. Make sure the right output device is selected for your Zoom app
If the wrong camera is selected as an output device in your Zoom application, then the camera will not work until you select the right camera for your video. Therefore, ensure that the right camera is selected in the Zoom video settings.
2. Make sure the Zoom application has camera access
It is possible that other programs that have access to utilize the camera are active and running in the background, which is why the Zoom application cannot use the camera at this time. In this case, you can close all the applications from the background, like pre-installed camera applications, other video conferencing software, or websites you have allowed and permitted to use a camera. Every device has a privacy setting that gives access to all the applications that need to use output devices such as Microphone, Camera, and others. If the camera access for the Zoom application is disabled, then you will encounter this issue. Therefore, try giving camera access to the Zoom application as follows:
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3. Download and install the latest driver
If your camera is still not working on the Zoom application, it might be related to the driver, as they are also important in capturing video and photos. Without the driver, the camera won’t work and will become useless until you install the right driver for your camera. But before that, try using the preinstalled camera application on your Windows and check if you are able to see the video. If not, it must be the driver or hardware issues. Follow the steps to reinstall the camera driver:
4. Check if your Windows can detect the Camera
We tried all the methods that can fix this issue, but if none have worked for you, you should check whether Windows can detect the camera. If the Windows is not detecting, you can try changing the USB port, and if it’s still not detecting, then it must be your camera that cannot function properly. In this case, you can purchase a new camera for your computer. Follow the steps to check if your camera is working or not:
5. Reinstall Zoom App
If all the methods listed in this article did not help fix this issue. In that case, the final solution is reinstalling the Zoom application, as it might have some problem preventing the application from accessing the camera. Follow the steps to reinstall the Zoom application according to your device.
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