Usually, the Versa 2 device fails to power on after a firmware update. Sometimes, a tracker will not turn on if its battery is critically low (less than 3%). In some instances, a fall or water damage (during swimming) may also cause the issue.
1. Update the Fitbit Versa 2 via the app
Fitbit Versa may be turned on, but no display may be shown due to a firmware bug or if the device is waiting for the initialization of a firmware update. In this situation, updating the device through the paired app will do the trick. Before starting the process, ensure that the Versa device and your phone are within a 3-foot radius.
2. Perform a Force Restart of the Fitbit Versa 2
The Fitbit Versa won’t turn on if it is already powered on, but there is no display on the watch. In this case, performing a forced restart of the Fitbit device will resolve the issue, as it will force all the essential modules to restart.
3. Charge the Versa 2 Tracker
You will not be able to turn on a Versa 2 tracker if it is not charged. In this case, charging the device will solve the problem. If the tracker was fully charged before the issue occurred, you may still try the steps below:
4. Clean the Fitbit Versa 2
You will fail to turn on the Versa 2 device if dust or debris has accumulated under the power button, causing the button to make an improper connection with the tracker. In this case, cleaning the Versa 2 device will resolve the issue.
5. Reset the Fitbit Versa 2 to the Factory Defaults
The Fitbit Versa 2 will not turn on if the essential modules of the device are no more valid. This might have occurred when the tracker started during an update. To solve this, reset the Fitbit Versa 2 to its factory defaults. Also, if none of the above methods worked in your case, you can move forward with a factory reset. This will re-pair your device from scratch and fix any potential problems. If the issue persists, you may contact Fitbit Support and ask for a replacement if under warranty. If out of the warranty, you may be offered a discount on purchasing another Fitbit tracker.
