Issues with the pen range from:
The pen’s airflow is stuckIt is not powering onRefuses to charge with no light indication Flashing different light indicationsStuck on a single light (red or green).
For some users, the issue occurs when preheating the pen while for others, it starts flashing whenever a cartridge is plugged in. How can I fix this issue? It’s easy follow the methods mentioned down below to get your issue resolved. Here are the methods: Let’s follow each method in detail to get your issue resolved in no time.
1. Power on Ooze Pen Battery
If your pen’s battery is discharged, it will not work, which is very obvious. What isn’t obvious is that some pens have auto-inhale, where you don’t need to turn on the device. Getting confused between models is a very common occurrence.
2. Try Another Charger
The Ooze pen will fail to operate properly if the charger in use is not able to charge the pen’s battery because it doesn’t meet the required specifications. Trying another charger will solve the problem. We’ve seen this problem first-hand where one universal charger doesn’t work with another device. If no other charger is available, remove the charger from the power source and open the charger’s seam (where both halves meet). Check if any of the wire is disconnected. If so, you may connect them by hot glue or re-solder the wires. You should also consider replacing the charger.
3. Try Another Cartridge
The Ooze pen will not work if the cartridge you are trying to use with the pen is faulty or not compatible. Trying another cartridge will resolve the issue. This is also a very common occurrence. Cartridges often don’t work, even if they are brand new. If you have a receipt, you can have it exchanged if the cartridge is faulty. If the cartridge is faulty, then you may shift its oil to another cart that is compatible with your Ooze pen.
4. Re-screw the Cartridge on the Pen
The Ooze pen will not work properly if the cartridge is too tight or too loose on the pen. Due to this, a proper connection will not establish between the pen and the cartridge. In such a case, tightening the cartridge on the pen will solve the problem.
5. Clean the Ooze Pen, Charger, and Cartridge
If the connections of the pen, charger, or cartridge are not clean, that will lead to either the connection not being made or the battery shorting. In this scenario, cleaning the Ooze pen, charger and cartridge will resolve the issue. You can use the following substances to clean:
Isopropyl alcoholOoze Resolution Res GelOoze Resolution Res WipeQ tipNapkinsCotton swabPipe cleaner dipped in Res Gel or alcoholWarm water dipsToothbrush soaked in a cleaning agent (like rubbing alcohol)
Below are the general instructions:
6. Pull the Central Pin of the Pen/Cartridge
If the pen’s central pin has moved downward in its shell, the pen will not be able to make a proper connection with the cartridge. In this context, pulling the pen’s central pin a bit upward will solve the problem.
7. Repair the Ooze Pen/Cartridge
If none of the above works, you will need to repair the Ooze pin manually. If you are not confident yourself, you can consult a professional. For illustration, we will discuss the steps for Ooze QUAD (pen-style products). If your pen is in the warranty window, then it would be better to get the pen replaced or returned. There is a section on the Ooze website for claiming the warranty. Remember that there is also another wiring method to make the pen work by shortening the coil. That wire method can easily fry the coil and cause a fire, so, we are not covering it here.
