The remote fails to control the device or TV when it blinks green and its batteries tend to drain quickly. Depending on the model, the blinking light may be located on the front panel or inside the battery compartment. Both IR (infrared) and RF (radio frequency) remotes have been known to be affected. In the case of rechargeable remotes, either they will fail to charge or will not hold the charge effectively.
Troubleshooting Prerequisites
Ensure that you have the Roku app installed and configured on your device as it may be required for some of the methods discussed below.In certain situations, if the app is unable to detect your Roku device on the Wi-Fi network, you can use an Ethernet cable to directly connect your Roku device to the network.If you have headphones connected to your Roku remote, disconnect them and see if it solves the problem.Disconnect Headphones from the Roku RemoteVerify that the firmware of your Roku device is up to date.
1. Charge the Remote
You will notice a blinking green light on your Roku remote with rechargeable batteries if the batteries need charging. To address this matter, start charging the remote.
Charge the Remote for Extending Time
Ensure that you are using the original cable and power adapter provided to charge the remote. If charging fails or the remote is not maintaining the charge, you can attempt using alternative power sources such as a USB port on a computer or other devices. Additionally, use a different charging cable and see if that resolves the issue.
Repeatedly Connect and Disconnect the Charging Cable
Use the Remote on Charging
2. Perform a Cold Restart of the TV, Roku Device, and Router
When the Roku remote fails to complete the pairing process, its light will continuously blink green. This issue might have occurred when the communication modules of the TV, Roku device, and router (specifically for an RF remote) are not in the required state. To rectify this problem, perform a cold restart of all the equipment.
Restart Roku
Restart Roku with a Single Battery in The Remote
Restart Roku without a Battery in the Remote
Restart the Roku, Router, and TV
3. Try Another Power Source or Port for the Roku Device
If the power source fails to provide enough current to the Roku device, the device will fail to receive signals from the remote. Likewise, if the HDMI port to which the Roku stick is connected does not support the communication standards utilized by Roku, it will also result in problems. Here, trying another power source or HDMI port for the Roku device will solve the problem.
Try Another Power Source
Try Another Port
4. Disable the Remote’s Voice Control
When the microphone or voice control feature (applicable only for RF remotes) on the Roku remote drains the batteries excessively, the batteries deplete quickly. Consequently, the remote starts blinking green. In such cases, disabling the voice control of the remote should resolve the issue.
5. Re-Pair the Roku Remote
If the green light is flashing on the Roku remote, it means that it needs to be paired with the Roku device. To fix this, you need to perform the pairing process between the Roku remote and your device or TV. To complete these steps, you may need to use the remote in the Roku app.
Bring the Remote near the Device for Pairing
Pair Through Settings
You may need another remote or use the Roku app to perform the steps below:
Delete older Remotes from the Roku Settings
You may also need to use the remote in the Roku app to complete these steps. If you have more than one Roku device, make sure the problematic remote is not paired to any other device.
6. Clean the Roku Remote and Check for any Stuck Buttons
If the charging port of the Roku remote has accumulated dust, it will fail to establish a proper connection with the charger and the batteries will not charge. This will be indicated by a continuously blinking green light. Similarly, if a button on the remote is stuck in the pressed position, it will continuously drain the battery, causing the green blinking light. In either case, cleaning the Roku remote and checking for any stuck buttons will solve the problem.
Clean the Remote
Check for Any Stuck Buttons
7. Implement Various Battery Techniques
You will experience a flashing green light on the Roku remote if its batteries are dying or the static current present on the remote is not letting the remote complete its paring operation. Here, trying various battery techniques will resolve the issue.
Remove a Single Battery
Remove the Remote’s Batteries for Extended Time
Reconnect the Battery Compartment’s Cable
Try this method if you are skillful at doing so, otherwise, skip it. Don’t try it if your remote is under warranty.
Try New Batteries
8. Reset the Roku Device to the Factory Defaults
The Roku remote will not work and show blinking green light it cannot pair with the Roku device. This might have occurred if the essential modules of the Roku device are damaged or malfunctioning. In this case, resetting the Roku device to the factory defaults will do the trick. Remember to backup any data on your Roku device as it will be wiped from the device. You will need another remote or use the Roku app to complete the steps below. Only try the reset method if you have or can arrange another remote from a friend or family. As you will need a remote to set up the Roku device after factory resetting and if the problematic remote does not work, you will get stuck on the language or pair remote screen.
Through Settings
Through the Reset Button
If none of the previously mentioned solutions resolve the issue, reach out to Roku Support for further assistance. If the remote or Roku device is still under warranty, you can request a replacement. In case the warranty has expired, you will need to obtain a new remote or consider repairing the existing remote or Roku device. If the remote works correctly with other Roku devices, likely, the power cord of the wireless receiver of the Roku device will require replacement. Alternatively, you can try using other remotes available to you.
