The root cause of this issue is typically related to compatibility issues between the Memory Integrity feature and certain hardware components or drivers. Below, we have discussed the troubleshooting methods you can try to fix the issue, in detail. Let’s get right into it!
1. Install the Latest Updates
The first thing that we recommend doing is installing the latest system updates. The update may contain fixes or patches for known issues related to memory integrity, so it can be a good first step in resolving the problem. Here is how you can install the latest available updates:
2. Enable/Disable CPPC
CPPC (Connected Standby Performance Constraints) is a power management feature in Windows. It helps to conserve battery power and reduce the energy consumption of a device. When the Memory Integrity feature is enabled, the operating system implements stricter constraints on device power usage, which can cause system crashes. Several users reported that they managed to resolve the crashing problem by disabling CPPC when the PSS (Performance Supported Services) support feature was enabled. If this feature is disabled on your computer, then enabling CPPC can fix the issue. In short, in several cases, if both of those options are enabled at the same time, you are likely to encounter the problem under consideration. Below, we show you how you can enable or disable CPPC in Windows. If you want to change the configuration of PSS, you need to contact Microsoft Support and request assistance with a performance issue. You’ll be asked to provide information about your Windows version and its hardware configuration. In order to gather information about your system, Microsoft may ask you to install specific software as well. To enable CPPC, here is all that you need to do: If you want to proceed with disabling CPPC, we will be stopping the Microsoft Hyper-V Accelerated AMD Processor driver. The mentioned driver is used to enable this technology in Windows. Hopefully, this will fix the crashing issue on your computer.
3. Update BIOS
There could also be compatibility issues between the memory integrity feature and certain components in your system, such as your BIOS, drivers, or hardware which is causing the crashing. Updating the BIOS could potentially address these compatibility issues and resolve the crashes. In general, updating a BIOS is similar across all computers, but there can be some differences based on the manufacturer, motherboard model, and method. It is possible to update the BIOS from a bootable USB drive, by using a BIOS update utility provided by the manufacturer, or by using the BIOS setup utility. In either case, it’s important to follow the manufacturer’s instructions carefully when updating the BIOS, since a failed BIOS update can brick the motherboard, making the computer inoperable. It’s also recommended to back up important data before updating the BIOS. We have discussed the method of updating BIOS of HP and Dell in detail, in our previous posts. Make sure you follow the steps carefully for successful execution.
