When downloading folders from the OneDrive app, you can right-click on the folder and select ‘Download’ from the drop-down menu. Alternatively, you can use the ‘Download’ button after selecting the files or folders. If the aforementioned instructions did not resolve your issue, please refer to the solutions below to troubleshoot the OneDrive Download not working problem.
1. Turn Off Files On-Demand
Files On-Demand is a OneDrive feature that allows you to save storage space by making files accessible online. These files are not stored locally on your computer; however, you can access them while connected to the internet. You can deactivate this feature to compel OneDrive to download all files to your system. This setting is unique to each device, so you will need to perform the following steps for each system:
2. Relink OneDrive Account
An issue with account linking can prevent downloading files to your computer. Often, unlinking and then relinking your Microsoft account with OneDrive can resolve these issues.
3. Reset OneDrive
Sync issues can sometimes cause OneDrive to fail to download files. Resetting OneDrive on your PC can help resolve this issue by forcing the app to sync again and potentially isolating the problem.
4. Reinstall OneDrive
If resetting OneDrive does not solve the issue, it may be due to a corrupted installation. Reinstalling the OneDrive app could be the solution.
5. Use OneDrive via Browser
As a last resort, if the OneDrive app is not functioning properly, you can use OneDrive through a web browser. This should enable you to download any necessary files and folders without further complications. Accessing OneDrive through your web browser can be a reliable alternative when you are unable to download your data through the app on your PC. To use OneDrive via your web browser, simply visit the official website here and log in to your account.
