This issue commonly occurs due to corrupted cache files, but it can also stem from other causes like a weak internet connection, an outdated OneDrive app, and issues with the file path. These are some of the leading causes identified by users while resolving the issue. Before we get to the solutions, we want you to focus on some of the quickest fixes. First, restart your router and then perform a speed test to ensure the internet is working fine. After restarting your router, go ahead and give your computer a restart too. Now, let’s explore the detailed solutions to this issue.
1. Reset OneDrive
Resetting OneDrive clears the current configuration, deletes local cache files, and removes any corrupted files. This process can fix problems caused by corrupted cache, configuration, and connectivity issues by allowing OneDrive to establish a fresh connection with the cloud server. It ensures that OneDrive starts from a clean state and can sync files effectively.
2. Check Storage Space
If there is insufficient room for file uploads and downloads, OneDrive will not be able to complete the sync unless you free up some space or buy additional storage for the upcoming files and downloads.
3. Update or Reinstall OneDrive
You might have an outdated version of OneDrive, especially if you haven’t updated your Windows in a while. If this is the case, you will need to update or reinstall your OneDrive app, as older versions may have compatibility issues or encounter problems when communicating with the cloud server.
4. Select the Folders Manually You Want to Sync
If the above solutions fail, try manually adding the folders that you wish to sync and want available across devices where your OneDrive account is logged in.
