It appears that the issue mainly occurs during game launch, suggesting a potential corruption in the game installation or incompatibility with recently downloaded mods or custom content. After investigation, we identified other possible factors contributing to the Sims 4 freezing on the loading screen. Below is a list of causes paired with troubleshooting solutions to resolve the error.
Damaged Game Files – Damage to game files during installation can cause issues like a stuck loading screen. Reinstalling the game may resolve this issue.Incompatible or Corrupted Mods – Mods can sometimes be the reason behind launching problems. Outdated or incompatible mods may prevent the game from functioning properly. Removing these mods may help solve the issue.Outdated Windows – Failing to update your Windows system or having automatic updates disabled can lead to compatibility issues with Sims 4. Ensuring that you have the latest Windows updates may resolve the issue.Programs Running in the Background – Third-party programs consuming system resources can interfere with the game. Disabling non-essential third-party programs may improve performance resulting in faster loading times.Corrupted Origin Cache – Corrupted or outdated Origin cache files can lead to the Sims 4 loading screen problem. Clearing the Origin cache may be a suitable fix.
Next, we will explore effective solutions that have helped various players resolve the problem and return to smooth gameplay.
Basic Troubleshooting
Before getting into more advanced fixes, it may be beneficial to try some basic workarounds as they can clear up common glitches and bugs that prevent the game from running.
1. Repair the Game Files
After identifying potential causes of the stuck loading screen issue in The Sims 4, one possible solution is to repair the game files. This process involves Origin verifying the game files for any corrupt or missing data and then replacing or repairing them. By doing so, it can resolve any issues caused by damaged configurations or corrupted files, potentially resolving the loading problem and other related errors. This step makes sure that the game’s installation is in a proper state for smooth game-play. Wait for the repairing process to finish. Afterwards, reboot your system and check if the issue has been resolved.
2. Remove the Origin Cache Files
One effective way to resolve the Sims 4 loading screen issue is to remove the Origin cache files. These files store important game data for faster loading, but when they become corrupted, they can cause various game problems. Clearing the cache will remove any corrupted data, potentially resolving the loading screen problem and improving overall game performance. Navigate to the following locations on your Windows system: If you cannot locate the Origin cache files at these locations, un-hide the files using the following steps: Try launching Sims 4 again and see if the problem persists.
3. Remove the Mods/Custom Content in Sims 4
If you have installed mods for Sims 4, they might be causing loading issues. Mods alter game behaviour and override default settings, but since they are not developed by the official game developers, they can cause problems.
4. Add the Sims 4 to your AV’s Exclusion List
Antivirus programs play a crucial role in safeguarding data but can sometimes interfere with game files. If you’re running a third-party antivirus program, try disabling it temporarily to check if Sims 4 launches without issues. If the game runs smoothly after disabling the antivirus, consider adding Sims 4 to the exception list of your antivirus program. Note: The procedure for adding exceptions may vary depending on the antivirus software you are using. After disabling Avast antivirus, check if the problem is resolved.
5. End the Unnecessary Third-Party Programs
Third-party applications operating in the background may consume system resources, potentially causing problems such as block Sims 4’s launch. It is advisable to close any non-essential programs running in the background through Task Manager. After closing the unnecessary programs, relaunch Sims 4 and check if the issue is resolved.
