Also, there might be some glitches in the app, including some other minor issues, which can be corrected instantly. You may also need to check your phone settings and see if it has any network restrictions. Now if your device is compatible with the app and there are no network restrictions, follow the methods mentioned in this post, as they will help restore the network connection on Textnow.
1. Make Sure Your Sim is Activated
If you are using Textnow for the first time, and it does not show any network connection, possibly your sim is not activated. Sometimes people try to activate their sim; however, they do not use the correct method, or there is some glitch in the app. Thus, if your sim is not activated, follow the below-mentioned steps
For Apple devices:
Go to Settings and tap on Cellular.Now click on Cellular Data Network, and in the APN field, add Textnow static.In another APN Filed below the LTE Setup, add Textnow static.Turn on the Airplane Mode, and turn it off after 10 seconds. Then open the Textnow app.
For Android devices:
2. Force Stop the App
If the Textnow app on your phone is having some underlying issues and facing malfunctioning, a force stop will help solve the problem. It will eventually restart the Textnow app without losing any essential data or conversation. Therefore, if you were using the app before and have data in it, you can simply do a force stop and see if it restores the network connection. Another thing that you need to know is that if your data was not saved in the app, you might lose it if you do a force stop immediately after that.
3. Restart Your Wi-Fi Router
If you are connected with your Wi-Fi, but the Textnow app on your device says that there is no network connection, there might be some problems with your Wi-Fi router. You may face this problem often if you do not reboot your Wi-Fi device frequently. Doing a restart will fix network issues or if there is a slow connection.
4. Check Your Account Details
If you brought a SIM, and it only works on Wi-Fi, you may have activated your SIM under a different account and used another account on the Textnow app. Thus, you may need to check your account details for this. Follow the below guide to review and change any of your account information: If you are not using the Textnow app, but using it on your browser, do the following steps: If you have tried all the above methods, and there is still no network connection on your TextNow app, there is an issue with the SIM. Thus, you need to replace it. However, before any such step, ensure to contact Textnow support and tell them about the issue that you are facing.
