Additionally, this problem can occur due to outdated Twitch app versions, slow internet connectivity, temporary Twitch outages, or interference from power-saving modes that block notifications. In this article, we’ll discuss several methods to help you resolve this issue.
Quick Troubleshooting Steps
Log in again: Log out and log back in, to your Twitch account. This step often fixes server-related troubles and internal bugs.Rebooting your device: Restarting your device will help get rid of device-related glitches and bugs.Refresh your browser: This can often resolve issues that come from your browser or system. Refresh by pressing CTRL+R on your keyboard.
Also, if this won’t work for you, to resolve the issue, start following the solutions given one by one:
1. Check Twitch Server Status
To determine if the problem lies with your device or is a fault in Twitch’s services, check the status of Twitch servers. If the Twitch servers are down or unavailable, this could be the cause of the ‘notification not receiving’ issue. By checking the server status, you can avoid troubleshooting your own device. You can check the Twitch server status on their official website.
2. Enable Live Notifications
There are times when Twitch users may deactivate their notifications or if the notifications are already off. They may forget to reactivate them or may not know how to. Enabling this notification helps in resolving issues like notifications and not receiving errors.
3. Disable Smart Notifications
Smart Notification is a system where Twitch chooses which notifications you’ll see based on your activities and preferences. There might be a chance this setting might malfunction, preventing the user from getting all the notifications. Disabling smart notifications ensures you receive all notifications, regardless of Twitch filtering. While the Smart Notification feature is a great addition, it can sometimes malfunction and cause this error.
4. Clear Browser Cache and Cookies
Clearing your browser cache and cookies can resolve this issue because it removes temporary files and data that your browser stores. Sometimes this cached data can become corrupted and outdated, which may cause notification issues. By clearing the cache, you remove the problematic data and allow Twitch to load fresh, up-to-date content.
5. Check your Device notification settings
Checking your device notifications ensures your device and browser are actually configured to receive notifications from Twitch. You may have disabled them globally or for Twitch specifically. Some devices and browsers allow the user to set notification permissions on a per-site bases. Within the notification settings, there might be other options related to notification frequency.
6. Contact Twitch Support
A final option for users is to reach out to Twitch support. You will need to visit Twitch’s official website. Here, generate a Twitch ticket, and send it to Twitch support.
