The error ‘CrossDeviceService.exe bad image’ typically arises when CrossDeviceService.exe stops functioning correctly, or the executable file becomes corrupted. To resolve this issue, we have curated some solutions that are known to resolve the problem.
1. ‘End Task’ All the Instances of CrossDeviceService.exe
If CrossDeviceService.exe is malfunctioning, phone link applications will likely provide error messages since they are unable to use it. Thus, the initial solution to attempt is to terminate all instances of CrossDeviceService.exe and then reboot the computer. This action can help restart CrossDeviceService.exe and may eliminate the error message.
2. Update Cross-Device Experience Host
It is possible that the Cross-Device Experience Host component is not installed or is out-of-date, which could explain why the error persists when launching phone link applications. The Cross-Device Experience Host is a software component responsible for managing the connectivity of multiple devices to the PC for sharing activities. As CrossDeviceService.exe plays a essential role for the Cross-Device Experience Host, it is important that it remains up-to-date and intact. If not, it could trigger the CrossDeviceService.exe error message.
3. Repair or Reset the Phone Link App
The error might also be a result of an issue with the Phone Link app. It is common for errors to occur because of app-related problems. In such situations, we advise repairing or resetting the Phone Link app to determine if the error is rectified. Resetting the application erases all stored data, including your login credentials, settings, and cache, which often resolves errors. On the other hand, repairing the application aims to fix the app files that may have become corrupted, potentially causing this error message.
4. Reinstall the Phone Link App
If the problem remains unresolved, try reinstalling the app. Reinstalling can help you determine if the issue is related to the app files.
5. Use Alternative Phone Link Applications
If reinstalling the app does not resolve the problem, you might consider trying alternative phone link applications to circumvent this error. There are various applications like AirDroid that offer more sophisticated features, such as remote control and screen mirroring, compared to the Microsoft PhoneLink application. Finally, if none of these solutions prove effective, you could resort to a system restore utility to revert your Windows to a state prior to encountering this error or opt to reset your Windows without losing data to resolve the issue. These methods should restore the CrossDeviceService.exe file.
