This issue may be caused by your computer, as it is unable to establish a connection with the docking station. This can occur due to outdated Windows updates or because the update being installed is not functioning as intended. Another cause could be triggered by the Thunderbolt software, which is unable to detect the docking station. This issue can also be caused by a configurable setting in your computer’s BIOS. Here is a list of methods that will help you fix this issue:
1. Update your Windows.
Your HP docking station might be unable to work because your Windows is outdated. This can happen if there are pending updates waiting to be installed. It could affect your computer because the docking station requires recent updates to function properly. You can check for updates from the Windows Settings. Go to the Windows Update section and install any pending updates, if there are any. Here are the steps on how to do this:
2. Approve it from the Thunderbolt Software.
To make the docking station work, you need to ensure that you have approved it through the Thunderbolt Control Center. The Thunderbolt Software is an app essential for you to control the docking station. All you need to do is approve the connection of the docking station by setting it to ‘Always Connect.’ A message should appear on your screen when you connect the device. If not, manually go to the Thunderbolt Software and approve it. Here is a guide that will show you how to do this:
3. Set the security level to ‘No Security’ (if applicable).
The HP docking station not working issue could also be caused by a setting that is blocking your computer. This is a security setting that you can find in the BIOS of your computer. With this setting, you can establish a security level for your Thunderbolt Software to prevent devices from connecting to your computer easily. You need to set it to ‘No Security’ to allow the app to enable the docking station to connect. Note: Before going through the guide, you need to know that this setting is not available on every computer. If you cannot find the settings in the BIOS of your laptop, this method will not be helpful to you. Here is how you can change the security level:
