The issue is reported on all platforms supported by YTTV including streaming, Android, iOS, consoles, TVs, Windows, Mac, browsers, etc. Sometimes the audio is ahead of the video and at other times, behind the video. In some cases, the issue worsens with time. For some people, only local channels are affected. Before beginning the troubleshooting:
Make sure your Internet speed meets the YouTube TV requirements. For example, you will need 20 Mbps speed for 4K UHD. You may have a better connection than the required one but the actual speed may be less, so, taking a speed test will confirm the case.Check if the audio issue is occurring on a supported device. For example, HomePod is not a supported device.If the issue is occurring on a browser, check if the TV works properly in another browser.Open settings, forward, rewind, or switch the channel on YouTube TV and check if the issue is temporarily cleared.
1. Force Close the YouTube TV App or Browser
The audio on YouTube TV will be out of sync if the app’s audio modules are failing to utilize the device’s audio resources in real time. Here, relaunching the YTTV app after force closing it will do the trick as the communications will be reestablished. On an iOS device, open the App Switcher and swipe up the YouTube TV app. On an Android device: If the problem is occurring on a browser, relaunch the browser and check if the issue is cleared.
2. Restart the Device
YTTV audio might be out of sync if the output modules of your device or system are not in a state required by YouTube TV. Here, restarting the device or system will resolve the audio issue.
Restart Through the Device Menu
For a Roku: In the case, the issue is occurring on a Windows PC, disable its Fast Startup (Control Panel > Power Options > Choose What the Power Buttons Do > Change Settings That Are Currently Unavailable > uncheck Turn on Fast Startup) and then restart the system. Check if the problem is solved.
Cold Restart Your Devices
3. Clear the Cache of the YouTube TV App (Android Only)
YTTV audio will be out of sync if its cache is no more valid and as a result, the app is failing to properly utilize it. To fix this, clear the cache of the YouTube TV app.
4. Update the YouTube TV App and the Device’s OS
You will get out-of-sync audio on the YTTV app if the app or your device’s OS is outdated. This can cause several issues as the outdated OS will fail to comply with the latest communication protocols. This can be solved by updating the YouTube TV app and the device’s OS to the latest releases.
Update the YT TV App
On an iOS device, use the Apple App Store to update the YouTube TV app. For Android:
Update the Device’s OS
For an iOS device, navigate to Settings > General > Software Update. Install the update and see if the problem is solved. For an Android device:
5. Reinstall the YouTube TV App
If the latest update to the YouTube TV app failed to be properly applied to the audio modules of the current installation, the audio sync issue may arise. This can be solved by reinstalling the YouTube TV app. To do so on an Android device:
6. Change the Device’s Resolution
If your device’s resolution does not match the display resolution, the video may be parsed more quickly or more slowly than the audio and thus cause the out-of-sync audio. To solve this, change the device’s resolution. To change the display resolution on a Fire TV: For an Apple TV, change the picture quality to 4K HDR and verify if the audio issue is resolved.
7. Disable Hardware-Accelerated Video Decode Flag (Chrome Only)
If the Hardware-accelerated video decode is enabled in the Chrome settings, it can speed up the video decoding and as a result, the audio may lag. In such a case, disabling the Hardware-Accelerated Video Decode Flag will solve the problem. Remember, this flag may also work for other browsers based on Chromium (such as Brave).
8. Reinstall the System’s Audio Driver (Windows Only)
YouTube TV audio will be out of sync if the core modules of your system’s audio driver are no more valid or compatible with the YTTV. Reinstalling the system’s audio driver will do the trick here. Before starting, download the latest audio driver from the OEM website.
9. Edit the Sound Settings of the YTTV App and Device
If the sound settings of the YT TV app are not optimal for your setup or the device’s audio settings are not as per the requirements of the YouTube TV app, you will get out-of-sync audio on the app. Editing the sound settings of the YouTube TV app and your device will solve the problem.
Change Audio to Secondary in the YT TV App Settings
Disable 5.1 in the YTTV App Settings
Disable Audio Delay
To do so on a Samsung TV:
Change Audio to Stereo
On a Fire TV:
Disable Volume Leveling
To do so on a Roku:
Disable Dialogue Enhancement
To do so on a Roku device:
Disable Game Mode
On a Samsung TV:
Change the Audio Format to PCM or Bitstream
On a Samsung TV:
Change Sound Mode to Clear Voice
Disable Surround Sound in the Device Settings
On a Roku device: If the issue is occurring with a Bluetooth device (such as a Samsung Soundbar), change its audio settings from Adaptive Surround to Surround and see if that clears the problem.
Enable Lip Sync
On your Firestick:
Disable Dolby Digital Plus
On a Roku: In some cases, you may also disable Clear Audio (such as on a Sony TV) along with the Digital Dolby Plus.
Disable Home Theater Mode
To do so on a Roku device:
10. Reset the Device to the Factory Defaults
If none of the above methods work, you can move forward and reset your TV completely. This will reset all the modules and fix issues stemming from them. To reset a Fire TV: If none of the above works, contact YouTube TV support.
